/* Grupo BMNet · Chat del sitio */
.sc-launch{position:fixed;right:24px;bottom:24px;z-index:61;display:inline-flex;align-items:center;gap:10px;min-height:52px;padding:0 20px 0 16px;border-radius:999px;border:0;background:var(--blue,#00509D);color:#fff;font:inherit;font-weight:600;font-size:15px;cursor:pointer;box-shadow:0 14px 30px -10px rgba(0,40,90,.55)}
.sc-launch:hover{filter:brightness(1.08)}
.sc-launch:focus-visible{outline:3px solid var(--cyan,#00CEEE);outline-offset:3px}
.sc-launch.above-wa{bottom:92px}
.sc-launch.is-left{right:auto;left:24px}
.sc-launch[aria-expanded="true"]{visibility:hidden}
.sc-wrap{position:fixed;right:24px;bottom:24px;z-index:90;display:flex}
.sc-wrap[hidden]{display:none}
.sc-wrap.is-left{right:auto;left:24px}
.sc-box{width:380px;max-width:calc(100vw - 32px);height:min(620px,calc(100vh - 48px));display:flex;flex-direction:column;background:#fff;border-radius:18px;overflow:hidden;box-shadow:0 30px 60px -20px rgba(15,25,40,.45);border:1px solid #E1E7EF;animation:scIn .2s ease}
@keyframes scIn{from{transform:translateY(12px);opacity:0}to{transform:none;opacity:1}}
.sc-head{display:flex;align-items:center;gap:12px;padding:14px 14px 14px 16px;background:var(--blue,#00509D);color:#fff}
.sc-head strong{display:block;font-size:15px}
.sc-head small{display:block;font-size:12.5px;color:#DCE8F5}
.sc-ava{width:38px;height:38px;flex:none;border-radius:50%;background:rgba(255,255,255,.16);display:flex;align-items:center;justify-content:center}
.sc-x{margin-left:auto;width:40px;height:40px;border:0;border-radius:10px;background:rgba(255,255,255,.12);color:#fff;display:flex;align-items:center;justify-content:center;cursor:pointer}
.sc-x:hover{background:rgba(255,255,255,.22)}
.sc-log{flex:1;overflow-y:auto;padding:16px 14px;display:flex;flex-direction:column;gap:8px;background:#F4F7FA}
.sc-msg{max-width:86%;padding:9px 12px;border-radius:14px;font-size:14.5px;line-height:1.45;word-wrap:break-word}
.sc-msg.bot{align-self:flex-start;background:#fff;border:1px solid #E1E7EF;border-bottom-left-radius:4px;color:#22222B}
.sc-msg.me{align-self:flex-end;background:var(--blue,#00509D);color:#fff;border-bottom-right-radius:4px}
.sc-msg.err{align-self:flex-start;background:#FDECEA;color:#B42318;border:1px solid #F6C9C4}
.sc-typing{align-self:flex-start;display:inline-flex;gap:4px;padding:12px 14px;background:#fff;border:1px solid #E1E7EF;border-radius:14px}
.sc-typing i{width:6px;height:6px;border-radius:50%;background:#9AA5B5;animation:scDot 1s infinite}
.sc-typing i:nth-child(2){animation-delay:.15s}.sc-typing i:nth-child(3){animation-delay:.3s}
@keyframes scDot{0%,60%,100%{opacity:.3}30%{opacity:1}}
.sc-input{border-top:1px solid #E1E7EF;padding:12px 14px 14px;background:#fff;max-height:55%;overflow-y:auto}
.sc-opts{display:flex;flex-wrap:wrap;gap:8px}
.sc-opt{min-height:40px;padding:6px 14px;border-radius:999px;border:1px solid #B9D2EE;background:#F2F7FD;color:#00509D;font:inherit;font-size:14px;font-weight:600;cursor:pointer;text-align:left}
.sc-opt:hover{background:#E3F0FC;border-color:#00509D}
.sc-opt:focus-visible{outline:2px solid var(--cyan,#00CEEE);outline-offset:2px}
.sc-row{display:flex;gap:8px;align-items:flex-end}
.sc-field{width:100%;min-height:44px;padding:10px 12px;border:1px solid #CDD5DF;border-radius:12px;font:inherit;font-size:15px;color:#22222B;background:#fff;resize:none}
.sc-field:focus{outline:2px solid var(--blue,#00509D);outline-offset:0;border-color:var(--blue,#00509D)}
.sc-send{min-height:44px;padding:0 16px;border:0;border-radius:12px;background:var(--blue,#00509D);color:#fff;font:inherit;font-weight:600;cursor:pointer;white-space:nowrap}
.sc-send:disabled{opacity:.6;cursor:wait}
.sc-sub{display:flex;justify-content:space-between;align-items:center;gap:8px;margin-top:8px}
.sc-link{border:0;background:none;padding:6px 0;min-height:32px;color:#5A6170;font:inherit;font-size:13px;cursor:pointer;text-decoration:underline}
.sc-form{display:grid;grid-template-columns:1fr 1fr;gap:10px}
.sc-form label{display:flex;flex-direction:column;gap:4px;font-size:13px;font-weight:600;color:#22222B}
.sc-form .full{grid-column:1/-1}
.sc-pref{display:flex;gap:6px;flex-wrap:wrap}
.sc-pref label{flex-direction:row;align-items:center;gap:6px;font-weight:500;padding:6px 10px;border:1px solid #CDD5DF;border-radius:999px;cursor:pointer}
.sc-pref input{accent-color:var(--blue,#00509D)}
.sc-consent{flex-direction:row!important;align-items:flex-start;gap:8px;font-weight:400!important;color:#5A6170!important;font-size:12.5px!important}
.sc-consent input{width:18px;height:18px;margin-top:1px;accent-color:var(--blue,#00509D);flex:none}
.sc-consent a{color:var(--blue,#00509D)}
.sc-hp{position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden}
.sc-done{display:flex;gap:8px;flex-wrap:wrap}
@media (max-width:640px){
  .sc-launch{right:16px;bottom:16px;width:56px;height:56px;padding:0;justify-content:center}
  .sc-launch span{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0)}
  .sc-launch.above-wa{bottom:84px}
  .sc-launch.is-left{left:16px}
  .sc-launch.hide-mobile{display:none}
  .sc-wrap,.sc-wrap.is-left{inset:0;right:0;left:0;bottom:0}
  .sc-box{width:100%;max-width:none;height:100%;border-radius:0;border:0}
  .sc-form{grid-template-columns:1fr}
}
@media (prefers-reduced-motion:reduce){.sc-box{animation:none}.sc-typing i{animation:none}}